Privacy Policy

Few users read privacy policies and it is very important to do so because it is the way to know the degree of commitment that those responsible for a website establish with its users.

On this website, credoespana.com assumes a permanent commitment to the privacy of the data of subscribers, contacts, clients and guarantees the best practices in the use of personal data.

If you are under 18, you should not leave your data on this website unless your parents authorise it. Under no circumstances will data relating to the professional or economic situation or the privacy of other family members be collected from minors without their consent.

You will find here what is done and what is not done with your personal data on this website.

This policy sets out how the personal information of all persons who interact with CREDO ESPAÑA through this website will be treated and protected. Please read all sections of the Legal Notice, the Cookies Policy and this Privacy Policy before using this website.

In accordance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, CREDO ESPAÑA SL informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent for the Data you provide, and to which the security, technical and organizational measures provided for in current regulations are applied, to be processed by CREDO ESPAÑA SL , as data controller.

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Who is responsible for this website?

Identity of the Controller: CREDO ESPAÑA SL
Business name: CREDO ESPAÑA
Tax ID number: B63551675
Address: Avenida Miguel Utrillo 31 | 08870 Sitges.
Email address: info@credoespana.comActivity: Real Estate Developer
Contact details of the controller or representative, and of the data protection officer, where applicable: CREDO ESPAÑA SL : Avenida Miguel Utrillo 31 | 08870 Sitges, info@credoespana.com (+34) 93 81 14 809
Registered in the Mercantile Registry as a Limited Liability Company, registered in the Barcelona Mercantile Registry | volume 37,216, folio 016, page B-303,106, entry 1ª

What personal data is collected on this website?

For the purposes set out in this Privacy Policy, CREDO ESPAÑA collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this Website:

• Identification data: name, surname.
• Contact details: postal address, email, mobile phone number.
• Contractual data: data on contractual operations, ID, products and services purchased, financial operations, payment data.
• Navigation data: IP address, type and identification of the device, type of browser, domain through which you access the Website, navigation data, activity on the Website.

No specially protected data categories are processed.

Identification data of affiliates.

On what legal basis are these data processed?

We process your personal data on the following legal bases:

• The user’s consent in relation to contact, subscription to content and the sending of commercial communications, via email, cookies or messaging systems.
• The legitimate interest of the data controller to protect users of the CREDO ESPAÑA website from abuse and fraud in the use of our services.

For what puproses will we process your data?

There are different forms on this website, in each of which the information collected will be used in the following way:

Content subscription forms: there are several forms to activate the subscription. The data provided will be used exclusively to send the Newsletter and keep you updated on news and special offers, exclusively for subscribers of credoespana.com

Comments form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.

Contact form: There is also a contact form for queries, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the website.

Registration form: In this case, we request the following personal data: Name, Email, so that you can create an account in our system and give access to its functionalities.

Download systems: On this website you can download different contents that are periodically incorporated in text, video and audio format. In this case, an email is required to activate the subscription form. Your information is used for the purposes indicated for subscribers.

Data Protection Policy

https://www.credoespana.com is committed to respecting the confidentiality of the data collected in the contact forms on this website and to using them in accordance with their purpose, as well as to complying with its obligation to store them and adapt all measures to prevent unauthorized alteration, loss, processing or access, in accordance with the provisions of the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) 3/2018, which adapts Spanish law to the model established by the General Data Protection Regulation (GDPR).

The User guarantees that the personal data provided through the different contact and subscription forms are true, and is obliged to communicate any changes to them. Likewise, the User guarantees that all the information provided corresponds to his/her real situation, that it is up to date and is accurate.

When using contact forms, you will notice that some fields, such as name or email, are marked with an asterisk (*); this means that these fields are required, and the form cannot be sent if you leave these fields blank.

Personal data retention period

Customer Data: The retention period for personal data will vary depending on the service contracted by the Customer. In any case, it will be the minimum necessary, and may be kept for up to:

• 4 years: Law on Infringements and Sanctions in the Social Order (obligations regarding membership, registrations, deregistrations, contributions, payment of salaries, etc.); Arts. 66 et seq. General Tax Law (accounting books, etc.).
• 5 years: Art. 1964 of the Civil Code (personal actions without a special time limit).
• 6 years: Art. 30 of the Commercial Code (accounting books, invoices, etc.).
• 10 years: Art. 25 of the Law on the Prevention of Money Laundering and Financing of Terrorism.

Subscriber data: From the moment the user subscribes until the moment they unsubscribe.

Potential customer data: the data will be kept in all cases for the duration of the established business relationship and, once concluded, for two years, unless the user requests its deletion beforehand.

What are your rights regarding the use of your data?

Any person has the right to obtain confirmation as to whether or not CREDO ESPAÑA is processing personal data that concerns them.

Interested persons have the right to:

• Request access to personal data relating to the interested party.
• Request its rectification or deletion.
• Request its cancellation.
• Request the limitation of its processing.
• Oppose the processing.
• Request data portability.
• File a claim with the Spanish Data Protection Agency or competent supervisory authority, if you believe that I have not attended to you correctly.
• Revoke consent for any processing to which you have consented, at any time.
• You may exercise your rights of access, rectification, cancellation and opposition by contacting CREDO ESPAÑA.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.

If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through its website: https://www.aepd.es/es

To exercise these rights, you can write to info@credoespana.com

There is a form for the exercise of your rights, you can request it by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be signed electronically or accompanied by a photocopy of the ID.

If someone represents you, you must attach a copy of their ID, or it must be signed with your electronic signature.

The forms can be submitted in person, sent by letter or by email to the address of the person responsible that appears at the beginning of this text.

Services offered by third parties on this website

External service providers (for example, payment processing services, order processing, analysis, management of marketing campaigns, website management, email distribution and other similar service providers) so that they can perform business functions on behalf of CREDO ESPAÑA .

Your personal data may also be communicated to recipients located in countries outside the European Economic Area, including countries that do not provide a level of data protection equivalent to that of the Union. However, in these cases, they will be treated in scrupulous compliance with European and Spanish legislation and, likewise, the guarantees indicated below will be implemented:

Messaging Services and sending newsletters: The electronic newsletters or Newsletters are managed by Mailchimp. When using the services of these platforms for carrying out email marketing campaigns, subscription management and sending newsletters, you should know that Mailchimp has its servers hosted outside the EU, in the USA.

• MailChimp: CREDO ESPAÑA is a user of the Mail Chimp platform for sending email newsletters derived from subscription management. Mail Chimp’s privacy policy has its servers hosted in the USA. CREDO ESPAÑA has signed with MailChimp the standard clauses required by the EU in terms of data protection.
• Analysis service: Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help credoespana.com analyze the use made by users of the website. The information generated by the cookie about your use of credoespana.com (including your IP address) will be directly transmitted and archived by Google on servers in the United States

In order to provide services that are strictly necessary for the development of our activity, we use the following providers under their corresponding privacy conditions:

• Hosting: NextGenWebs S.L. You should know that our hosting is 100% Spanish and 100% secure. It uses SSL (Secure Sockets Layer) protocols. This is the standard security technology used on the Internet to establish a secure (encrypted) connection between a server (website) and your browser (for example Internet Explorer, Chrome, Firefox, etc.). This secure connection guarantees that all data transmitted from the browser to the server will remain private and that your data is safe from hackers or anyone trying to spy on/steal that information. One of the most common uses of SSL is to protect a customer’s data during an online transaction thanks to data encryption.
• Web platform : WordPress.org more information at https://wordpress.org/ processes the data for the purpose of providing its support services to credoespana.com

Security notification and breach declaration

At CREDO ESPAÑA SL. we take security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information; However, if CREDO ESPAÑA SL determines that your service data has been misappropriated (including by an employee of CREDO ESPAÑA SL, has been exposed by a security breach or improperly acquired by a third party, CREDO ESPAÑA SL will immediately inform you of such security breach, misappropriation or acquisition.

To which recipients will your data be communicated?

Many tools used on this website to manage data are contracted by third parties. In order to provide services strictly necessary for the development of the activity, CREDO ESPAÑA SL shares data with the following providers under their corresponding privacy conditions:

External service providers (for example, payment processing services, order processing, analysis, management of marketing campaigns, website management, and email distribution and other similar service providers) so that they can perform business functions on behalf of CREDO ESPAÑA SL

The web development and maintenance company, or the hosting company, may occasionally have access to this website. They have signed a service provision contract that obliges them to maintain the same level of privacy that is applied to the processing carried out on this website.

Any international transfer of data derived from the use of tools or service providers will be subject to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy, secrecy and data security.

Specifically, this website uses the following tools:

• Email marketing tool:
• Billing tool:
• Analysis tools
• Online chat tool:

Data security

credoespana.com is committed to the use and treatment of the user’s personal data, respecting their confidentiality, in accordance with the purpose of those; as well as to comply with its obligation to store them and adapt all measures to prevent unauthorized alteration, loss, treatment or access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure manner; that is, the transmission of data between a server and the web user, and in feedback is totally encrypted or encrypted.)

credoespana.com cannot guarantee the absolute impregnability of the Internet network, nor, therefore, the violation of data through fraudulent access to them by third parties.

With respect to the confidentiality of the processing, CREDO ESPAÑA SL . will ensure that any person who is authorized by CREDO ESPAÑA SL . In order to process the Client’s data (including its staff, collaborators and providers), it will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, upon becoming aware of it, CREDO ESPAÑA SL must notify the Client without undue delay and must provide timely information related to the Security Incident as it becomes known, or when the Client reasonably requests it.

Accuracy and truthfulness of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to credoespana.com, exonerating CREDO ESPAÑA SL ( CREDO ESPAÑA ) of any responsibility in this regard. Users guarantee and respond, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to CREDO ESPAÑA SL (CREDO ESPAÑA) in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case have retroactive effect.

Changes in the Privacy Policy

CREDO ESPAÑA SL (CREDO ESPAÑA)reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce the changes introduced on this page with reasonable notice before their implementation.

Last update: April 2024